When you use our services, we ask you to provide certain information: your name and surname, date of birth, country of residence, settlement, valid document proving your identity. You can also specify additional data yourself in the documents being attached. In addition, we may collect some data from your computer, phone, tablet or other device that you use to access our services, for example, IP address, language settings.
In some cases, government or other competent authorities may submit an inquiry to obtain your personal data if required by law. We do not sell or share your personal data.
"The right to be forgotten": if the Client no longer wants his or her personal data to be processed, and provided that there is no legal basis for their preservation, the data will be deleted. This right deals exclusively with protecting the privacy of Clients, and not with erasing past events and/or restricting freedom of the press. However, this does not mean that at the first request submitted by the Client to the Resource Administration, all his or her personal data must be deleted immediately and permanently. If, for example, data storage is necessary to fulfil the Contract with this Project, or to comply with legal obligations to third parties, the data can be stored for as long as necessary for this purpose and is determined by the relevant agreements.
"Simplified access to your data": the Client will be provided with all comprehensive information on how his or her data are processed and this information must be available in an understandable way.
"Right to data portability": the Client will be provided with all comprehensive information about what personal data are transmitted to the Portal service providers.
"The right to know when the data were hacked": the Project Administration undertakes to notify the national supervisory authority of any actions taken by third parties in relation to the personal data of Clients, which jeopardize their safety, as well as to inform Clients of all committed high-risk violations as soon as possible so that both supervisory authorities and Clients could take appropriate measures.
"Data protection in accordance with the Project" and "Data protection by default" on our Project are important elements in the EU Data Protection Rules. Data protection tools will be built into products and services from the earliest stage of their development and operation, and standard settings that ensure confidentiality are the norm - both on this Portal and its mobile applications.
1. To third-party organizations - service providers: we use service providers that are not part of the Project to support services. These providers provide support services that include:
• fraud detection and prevention, including fraud screening services;
• payment services: we use third-party providers to process payments and refunds or provide collection services. If you are a bank card holder, then in order to make a payment we will need to transfer some of your card details to the payment service provider and the relevant financial institution.
• To the competent authorities: we transfer personal data to law enforcement agencies to the extent that is required by law and/or is strictly necessary to prevent, detect or suppress criminal acts and fraud, or if we are in any other way legally bound to transfer them. In addition, we may need to transfer personal data to the competent authorities to protect our rights or property, as well as the rights and property of our business partners.
We have access to your messages, and we can use automated systems to review, scan and analyze all messages sent to us for the purposes of: security, fraud prevention, compliance with legal and regulatory requirements, identification of potentially illegal actions, development and improvement of our Portal products, sociological research, attracting and informing Clients, including providing you with information and offers that, in our opinion, may interest you, as well as providing client or technical support. We reserve the right, at our sole discretion, to block the delivery of messages or to view messages if we believe that they may contain malicious content, spam, or may constitute a danger to you and other users. All messages sent or received using the messaging tool will be received and stored in the system. User activity tracking: we do not use user activity tracking on any devices.
We can share your data for the following purposes:
A. Providing client support at requests for succession of a Personal Account and/or its part;
B. Detection, prevention and investigation of fraudulent and other illegal activities, as well as data leaks;
C. Providing you with personal offers or sending marketing materials with your consent or in other cases permitted by law;
D. providing services (for example, payment processing services);E. Compliance with applicable laws.
For the purpose of “E” – it is assumed that transfer of personal data occurs in compliance with legal requirements (for example, upon receipt of requests from law enforcement agencies, copyright infringement requests).